Delivery & Tracking Information

DELIVERY & TRACKING INFORMATION

United States Delivery Information

HOW DO I TRACK MY ORDER AND WHO IS DELIVERING IT?

All packages are shipped through the US Postal Service. There are two ways to see your tracking number. 1. Log into your account and click the “My Account / Order Status” link in the upper right corner of the page to see your previous order information, this information will include a tracking number and link.

2. You will receive an e-mail with your tracking number. If you do not see this email in your inbox make sure to check your spam folder. If you cannot find this email, please contact Customer Support using the button at the bottom of this page. You may also Track Your Order Online by entering your Order #, Email Address, and your Last Name.

WHEN WILL MY ORDER SHIP AND WHAT ARE MY SHIPPING CHARGES?

Shipping is automatically calculated prior to submit your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

WHAT IS THE RETURN POLICY?

Please see our Terms & Conditions for complete details regarding our return policy.

International Shipping Information

DO YOU SHIP TO MY COUNTRY?

Please create an account by clicking the “My Account / Order Status” link at the top right-hand side of our site. During the signup process, we will ask for your shipping address including your country. If your country is not in the dropdown menu of available countries, unfortunately, we cannot ship to your country at this time.

WHEN WILL MY ORDER SHIP AND WHAT ARE MY SHIPPING CHARGES?

Shipping is automatically calculated prior to submit your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

WHAT IS THE RETURN POLICY?

Please see our returns/refunds page for complete details regarding our return policy.

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